Q: Can you stretch my canvas print?
A: Yes, this is what we do
Q: What sizes you can print?
A: We can print up to 1500mm wide, some speciality papers are limited to 610mm wide
Q: When I order a Canvas - How big is the finished size? Eg a 12in x 18in?
A: The finished size is the size you ordered, if we print your canvas at 12in x 18in and then wrap it onto a stretcher bar the face of the canvas remains 12in x 18in
Q: My image goes right to the edges of the print; will this affect the outcome on canvas?
A No, we print a mirrored edge that wraps around the sides so that you dont lose any of the front of your image.
Q: How is the print protected?
A: Our canvas has an Abrasion resistant surface meaning No lamination required, the ink we use is also abrasion resistant and U.V stabilized.
Q: What is the turn around time for canvas and photo prints?
A: Photo prints can be done and posted to you within 48 hours. Canvas prints, due to the extra work need 5 working days to be ready for delivery. Canvas prints require 24 hour dry time before stretching.
Q: Copyright. Can I have any image printed?
A: You can have any image printed provided you own the copyright of the image or have permission from the copyright owner of the image.
Q: What type of file format do I need to give you?
A: We work with Photoshop CS5 so we can accept any number of different file types.
Q: What resolution should my digital picture or file be if I want it printed on canvas?
A: We recommend your digital image be 120dpi or more at the finished size.If your not sure what this means,
just send us what you have, we will let you know if it's OK, just send us the largest file size you have, we can use
upsampling software to maximise the print quality at larger sizes even for images below 120dpi.
Q: I have an old photo that I want restored and put on canvas. Can you do that?
A: Yes, we do offer photo restoration services along with canvas printing. Please contact us for pricing.
Q: How do I care for my canvas print?
A: Simply running a duster over your canvas print should be all you need to do to get rid of settled dust.You can generally use a damp cloth to remove other unwanted marks, don't use chemical cleaning products.